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CoStar Group is currently seeking proven strategic and operational leaders to run an 8-9 person team of Quality Assurance Analysts.  The QA Manager is a high profile position with overall responsibility to build and lead an elite team that contributes to independently evaluating the information gathered by our 800+ person research staff in the US, India and the Philippines.

• Develop and implement industry leading quality assurance measures that effectively test our targeted goals of quantity, accuracy and completeness against actual results.
• Validate that the proper research process is being executed and that the information collected by the research staff is directly verified with the proper sources and is timely.
• Analyze and translate audit results/trends into clear and meaningful coaching and development opportunities for our research team.
• Lead a top-tier team of QA Analysts who objectively evaluate the information from a client perspective and partner with the research teams to drive continuous improvement in the quality of data.

Essential Functions:

• Develop meaningful audits that check CoStar data against reality and set benchmarks for research performance and improvement.
• Oversee team of QA Analysts who audit at least 5% of all data and activity by portfolio, field and specialty research teams, along with offshore groups, to assess data accuracy and whether what was slated to occur in the research process actually did occur.
• Conduct internal audits on QA team to ensure that at least 90% of audits adhere to established expectations of quality and consistency.
• Produce weekly audit results for performance tracking.  Translate audit results into clear and meaningful trends to be used for coaching and development.  Conduct regular meetings with managers and research teams to highlight areas of focus, to give guidance for improvement and to give feedback on progress.
• Recruit, mentor and develop team of 8-9 high caliber QA Analysts with demonstrated top level performance, exceptional communication skills, proven leadership capability and the highest level of integrity.

• BA/BS degree and advanced level proficiency in MS Office.
• Excellent problem solving, research and analytical skills; attention to detail, objectivity and ability to think strategically.
• 3+ years of commercial real estate industry experience, proficiency with CoStar products and/or quality assurance background (Six Sigma, TQM, etc) preferred. Statistical background and base level proficiency in SQL a strong plus.
• High energy self-starter with clear, concise and polished verbal, written and presentation skills; ability to interact with all levels of internal company contacts, international contacts and current or prospective clients.
• Proven leadership skills and track record of top level performance. Comfort and experience in a pay-for-performance environment.

Benefits:

• Extensive paid training program.
• Comprehensive medical, dental, prescription and vision benefits with a choice of two plans.
• Company-paid life insurance for one time's your annual base salary to a maximum of $300,000 per year.
• Company-paid long-term and short-term disability benefits.
• 12 days accrued paid vacation 1st year; 5 days sick leave per year, and 2 personal days.
• A 401(k) plan with eligibility the first of the quarter following 6 months of employment. The Company will match 50% of the deferred amount up to 6% of employee's gross compensation with a 5-year vesting schedule.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.