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Inside Sales Manager
Job ID:  2009-3383 Location:  US-MD-Bethesda
Posted Date:  08/19/2009 Category:  Other - Other
Employment Type:  Regular Full-Time

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Overview:

The Inside Sales Manager is a critical element in delivering frontline sales results and customer and employee satisfaction. We are searching for a Sales Manager to lead our Bethesda, MD Sales Team.



Responsibilities:
  • Responsible for performing complex tasks involving the coaching, counseling, and administration of the Bethesda telesales operation.
  • Ensuring adherence to established procedures and guidelines.
  • Recommending changes and modifications.
  • Work with peers on the inside sales team, coordinating with field sales team representatives and managers, and teaming with training and other sales support functions.
  • Ensure that all team members and the over all telesales team achieves all assigned revenue goals.
  • Develop, Mentor, and help grow assigned sales staff.
  • Provide feedback to management and recommend changes and modifications to established procedures & guidelines.
  • Ensuring adherence to established procedures and guidelines.
  • Serve as liaison between training, sales management, field sales and inside sales teams and other sales support functions.
  • Ensure frontline sales results.
  • Ensure a high level of customer satisfaction and employee satisfaction ratings.
  • Develop and communicate annual sales plans in support of the organizational strategy and objectives.


Qualifications:
  • Bachelors degree preferred.
  • 5+ years of sales experience.
  • 3+ years of current/recent telesales experience.
  • 2+ years of experience managing tele-sales or inside sales groups in a high transaction environment.
  • Previous supervisory/management experience or demonstrated leadership capabilities.
  • Experience in a high transaction sales environment.
  • Experience managing teams of 15+ tele-sales or inside sales professionals.
  • Experience growing a sales/inside sales team.
  • Strong & proven track record of successfully mentoring & coaching sales teams to achieve their greatest potential.
  • Proven presentation & demonstration skills using web-based meeting applications like WebEx, Go-To-Meeting, etc.
  • Proven track record of meeting & exceeding personal sales goals & quotas in a high transaction environment.
  • Proven track record of leading a sales team to meet & exceed their sales goals & quotas.

 

Benefits:

  • Extensive paid training program.
  • Comprehensive medical, dental, prescription and vision benefits with a choice of two plans.
  • Company-paid life insurance for one time's your annual base salary to a maximum of $300,000 per year.
  • Company-paid long-term and short-term disability benefits.
  • 12 days accrued paid vacation 1st year; 5 days sick leave per year, and 2 personal days.
  • A 401(k) plan with eligibility the first of the quarter following 6 months of employment. The Company will match 50% of the deferred amount up to 6% of employee's gross compensation with a 5-year vesting schedule.

 
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.




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