The Inside Sales Manager is a critical element in delivering frontline sales results and customer and employee satisfaction. We are searching for a Sales Manager to lead our Bethesda, MD Sales Team.
Responsibilities:
Responsible for performing complex tasks involving the coaching, counseling, and administration of the Bethesda telesales operation.
Ensuring adherence to established procedures and guidelines.
Recommending changes and modifications.
Work with peers on the inside sales team, coordinating with field sales team representatives and managers, and teaming with training and other sales support functions.
Ensure that all team members and the over all telesales team achieves all assigned revenue goals.
Develop, Mentor, and help grow assigned sales staff.
Provide feedback to management and recommend changes and modifications to established procedures & guidelines.
Ensuring adherence to established procedures and guidelines.
Serve as liaison between training, sales management, field sales and inside sales teams and other sales support functions.
Ensure frontline sales results.
Ensure a high level of customer satisfaction and employee satisfaction ratings.
Develop and communicate annual sales plans in support of the organizational strategy and objectives.
Qualifications:
Bachelors degree preferred.
5+ years of sales experience.
3+ years of current/recent telesales experience.
2+ years of experience managing tele-sales or inside sales groups in a high transaction environment.
Previous supervisory/management experience or demonstrated leadership capabilities.
Experience in a high transaction sales environment.
Experience managing teams of 15+ tele-sales or inside sales professionals.
Experience growing a sales/inside sales team.
Strong & proven track record of successfully mentoring & coaching sales teams to achieve their greatest potential.
Proven presentation & demonstration skills using web-based meeting applications like WebEx, Go-To-Meeting, etc.
Proven track record of meeting & exceeding personal sales goals & quotas in a high transaction environment.
Proven track record of leading a sales team to meet & exceed their sales goals & quotas.
Benefits:
Extensive paid training program.
Comprehensive medical, dental, prescription and vision benefits with a choice of two plans.
Company-paid life insurance for one time's your annual base salary to a maximum of $300,000 per year.
Company-paid long-term and short-term disability benefits.
12 days accrued paid vacation 1st year; 5 days sick leave per year, and 2 personal days.
A 401(k) plan with eligibility the first of the quarter following 6 months of employment. The Company will match 50% of the deferred amount up to 6% of employee's gross compensation with a 5-year vesting schedule.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.